Job description

headline

• ....

• Clear Communication: Speak at an even pace with a confident and polite tone, avoiding complex jargon so the listener understands your message instantly. 

• Active Listening: Pay close attention to what the customer says, ask clarifying questions, and repeat key points to show you understand their needs. 

• Empathy: Acknowledge customer frustrations or concerns calmly and genuinely before trying to pitch a solution. 

• Deep Product Knowledge: Know your product or service inside and out so you can answer unexpected quesns without hesitation. 

• Objection Handling: Treat a customer's hesitation or "no" as an invitation to address a specific concern rather than a dead end. 

• Time Management: Organize your daily call volume, manage post-call notes, and stick closely to scheduled follow-ups

Role: ...telecaller

Employment Type: ...permanent

Education

UG: Any Graduate